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PRIVACY POLICY

Pattaya Jungle ATV Ride

Effective date: 04/08/2026

1. Introduction

Pattaya ATV Jungle Tour Co., Ltd., trading as Pattaya Jungle ATV Ride (“Pattaya Jungle ATV Ride,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, submit an enquiry, communicate with us, or otherwise interact with our online services.

Pattaya Jungle ATV Ride operates ATV and Buggy adventure tours in Pattaya, Chonburi, Thailand. Our website is primarily used to provide information about our services and allow potential customers to contact us. The website does not currently provide online booking, online payment, customer account, or online checkout functionality.

By using the website or providing personal data to us, you acknowledge that your information will be handled as described in this Privacy Policy.

2. Who Is Responsible for Your Personal Data

Pattaya ATV Jungle Tour Co., Ltd.
Trading as Pattaya Jungle ATV Ride
Pattaya, Chonburi, Thailand
Business address: 86/11 Moo 8, Plutaluang, Sattahip, Chonburi
Email: pattayajungleatv@gmail.com
Telephone: +66 92 246 8156

For privacy-related enquiries or requests, please contact us using the email address above.

3. Personal Data We Collect

We may collect personal data that you provide directly to us when you submit a contact form, communicate with us, or request information about a tour.

This information may include:

  • First name;

  • Last name;

  • Email address;

  • Telephone number;

  • Preferred contact method;

  • Tour of interest;

  • Number of participants;

  • Preferred tour date;

  • Information included in your message;

  • Communications exchanged through email, telephone, WhatsApp, LINE, or other communication channels; and

  • Any other information you voluntarily provide to us.

Please do not submit sensitive personal data through the website contact form unless it is necessary and specifically requested by us.

4. Information Collected Automatically

When you visit the website, certain technical and usage information may be collected automatically through Wix and the analytics, advertising, and measurement technologies used on the website.

This information may include:

  • Internet Protocol address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Approximate location based on technical information;

  • Website pages viewed;

  • Date and time of visits;

  • Time spent on the website;

  • Referring website or advertising source;

  • Interactions with pages, links, buttons, and forms;

  • Cookie identifiers and similar online identifiers; and

  • Information about website performance and technical errors.

This information is generally used to understand website usage, improve website performance, measure marketing effectiveness, and maintain the security and reliability of the website.

5. How We Use Personal Data

We may use personal data for the following purposes:

  • To respond to enquiries and requests;

  • To provide information about our ATV and Buggy tours;

  • To communicate with potential and confirmed customers;

  • To discuss tour availability and manually arrange bookings;

  • To understand the number of participants and the tour requested;

  • To prepare for a requested or confirmed tour;

  • To provide customer service and operational communications;

  • To maintain records of enquiries and communications;

  • To improve our website, services, and customer experience;

  • To analyse website traffic and visitor behaviour;

  • To measure the effectiveness of advertising and promotional campaigns;

  • To prevent misuse, fraud, security incidents, or technical problems;

  • To comply with applicable laws and lawful requests; and

  • To establish, exercise, or defend legal rights where necessary.

Submitting an enquiry through the website does not automatically create or confirm a booking. Bookings are arranged manually and are subject to confirmation by our staff.

6. Legal Grounds for Processing

Where required by applicable data protection law, we process personal data on one or more of the following grounds:

  • Your consent;

  • Taking steps at your request before entering into a service arrangement;

  • Performing or administering an agreed service;

  • Compliance with a legal obligation;

  • Our legitimate interests in operating, securing, analysing, and improving our business and website, provided those interests do not override your rights; and

  • The establishment, exercise, or defence of legal claims.

Where processing is based on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not affect processing that took place before consent was withdrawn.

7. Cookies and Similar Technologies

The website uses cookies and similar technologies. Cookies are small files stored on a visitor’s device that may be necessary for website operation or may support analytics, functionality, and advertising.

The categories of cookies and similar technologies used on the website may include:

Essential Cookies:

These cookies are required for the website to operate properly, maintain security, remember necessary technical settings, and provide core Wix functionality. They cannot generally be disabled through the website’s cookie controls.

Analytics Cookies:

These cookies help us understand how visitors use the website, including which pages are visited, how visitors arrive at the website, and how they interact with its content.

Functional Cookies:

These cookies may support optional website functions, preferences, or integrations.

Advertising and Marketing Cookies:

These cookies and similar technologies may be used to measure advertising performance, understand whether visitors arrived through an advertisement, create marketing audiences, and deliver more relevant advertising through third-party platforms.

Where required, non-essential cookies will be activated only after the visitor provides consent through the website’s cookie banner. Visitors can use the cookie banner or available cookie settings to accept, reject, or manage non-essential cookies.

Changing or withdrawing cookie consent may affect certain website functions and may reduce the accuracy of analytics or advertising measurement.

8. Wix

Our website is created and hosted using Wix.

Wix may process technical, hosting, security, website usage, and form-related information as part of providing its platform and related services. Personal data submitted through website forms may be stored or processed through Wix systems and tools used to manage website communications.

Wix processes data in accordance with its own terms and privacy practices.

9. Google Services

We may use Google services including:

  • Google Analytics 4;

  • Google Tag Manager; and

  • Google Search Console.

Google Analytics helps us understand how visitors use the website. It may collect information about website visits, devices, browsers, interactions, traffic sources, and online identifiers.

Google Tag Manager helps us manage and deploy website measurement and marketing tags. Google Tag Manager itself is primarily a tag-management tool, but the tags operated through it may collect or transmit information according to their respective functions.

Google Search Console provides information about how the website performs in Google Search. It generally provides aggregated search and performance information rather than information submitted through the contact form.

Information collected through Google services may be processed by Google in accordance with Google’s own privacy policies and applicable service terms.

10. Meta Pixel

We may use Meta Pixel and related Meta technologies to measure the effectiveness of advertising, understand interactions with the website, attribute website visits or actions to advertising campaigns, and create or improve advertising audiences.

Depending on visitor consent, browser settings, Meta account status, and the configuration of the website, Meta may receive information such as:

  • Website visits and interactions;

  • Browser and device information;

  • Cookie or online identifiers;

  • Referring pages or advertisements; and

  • Information about actions performed on the website.

Meta processes information in accordance with its own privacy policies and service terms.

We do not intentionally send sensitive personal data or the content of contact-form messages to Meta Pixel.

11. How We Share Personal Data

We do not sell personal data.

We may disclose personal data only where reasonably necessary to:

  • Wix and other website hosting or technology providers;

  • Analytics, advertising, and measurement providers such as Google and Meta;

  • Communication service providers used to respond through email, telephone, WhatsApp, or LINE;

  • Professional advisers, insurers, accountants, or legal advisers where necessary;

  • Service providers supporting the operation, security, maintenance, or administration of our business;

  • Government authorities, courts, regulators, law-enforcement bodies, or other parties where disclosure is required or permitted by law; and

  • A purchaser, successor, or relevant adviser in connection with a genuine business restructuring, transfer, merger, or sale.

Service providers should receive only the information reasonably necessary to perform their functions, subject to their respective contractual and legal obligations.

12. International Data Transfers

Some of our technology, analytics, communication, and advertising providers may process or store personal data outside Thailand.

Where personal data is transferred internationally, we will take reasonable steps to use service providers and safeguards appropriate to the circumstances and required by applicable law.

The privacy and data protection laws of another country may differ from those of Thailand.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period may depend on:

  • The nature of the enquiry or communication;

  • Whether the enquiry leads to a confirmed tour;

  • Operational and customer-service requirements;

  • Recordkeeping, accounting, insurance, or legal obligations;

  • The need to resolve disputes or complaints; and

  • The establishment, exercise, or defence of legal claims.

Information that is no longer reasonably required will be deleted, anonymised, or securely disposed of where practicable, subject to applicable legal and technical limitations.

Analytics and advertising providers may apply their own retention periods to information processed through their services.

14. Data Security

We take reasonable administrative, organisational, and technical measures designed to protect personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, account security, reputable technology providers, and secure website infrastructure.

However, no website, internet transmission, storage system, or electronic communication method can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary confidential or sensitive information through the website.

15. Your Rights

Depending on the applicable law and circumstances, you may have the right to:

  • Request access to personal data held about you;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of personal data;

  • Request restriction of certain processing;

  • Object to certain processing;

  • Withdraw consent where processing is based on consent;

  • Request transfer or receipt of your data in an available and legally applicable format;

  • Request information about how your personal data is processed; and

  • Submit a complaint to an appropriate data protection authority.

These rights are not absolute and may be subject to legal exceptions, identity verification, operational limitations, and legitimate retention requirements.

To submit a privacy request, contact us at pattayajungleatv@gmail.com. Please provide enough information for us to identify the relevant data and understand your request. We may ask for reasonable proof of identity before processing the request.

16. Third-Party Websites and Communication Platforms

The website may include links or contact options connected to third-party services such as WhatsApp, LINE, Google Maps, Google, Facebook, Instagram, or other websites and platforms.

When you leave our website or communicate through a third-party platform, that provider may collect and process information according to its own privacy policy and terms.

We are not responsible for the privacy practices, security, availability, or content of third-party websites or platforms.

17. Children’s Privacy

Our website and tour enquiry services are not directed at children who are legally unable to provide valid consent under applicable law.

A parent, guardian, or responsible adult should submit enquiries and provide personal data on behalf of a minor where appropriate.

We do not knowingly seek to collect personal data directly from children through the website without appropriate involvement or authorisation from a parent or guardian.

18. Photographs and Video During Tours

The website Privacy Policy primarily covers personal data collected through the website and related online communications.

Separate rules may apply to photographs or video recorded during an ATV or Buggy tour. Participants may be photographed or recorded for promotional purposes unless they object before the tour, as described in the participant documentation provided by the Company.

Visitors or participants who have questions about the use of a particular photograph or recording may contact us at pattayajungleatv@gmail.com.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality, technology providers, or legal obligations change.

The updated version will be published on this page, and the effective date shown at the top will be revised.

We encourage visitors to review this Privacy Policy periodically.

20. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or the handling of personal data, please contact:

 

Pattaya ATV Jungle Tour Co., Ltd.
Trading as Pattaya Jungle ATV Ride
Pattaya, Chonburi, Thailand
Business address: 86/11 Moo 8, Plutaluang, Sattahip, Chonburi
Email: pattayajungleatv@gmail.com
Telephone: +66 92 246 8156

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